100-Day Satisfaction Guarantee
Try It at Home – Stress-Free for Up to 100 Days
We understand how important it is to feel confident when trying something new for your dog. That's why we give you a full 100 days to test our products – at your own pace, in your daily routine, right at home.
Love It – Or Your Money Back
Not completely satisfied for any reason? Just contact us within 100 days of your purchase. We'll help you with a simple return process and provide a full refund. No complicated terms. No hassle. Just a guarantee you can rely on.
How Our Guarantee Works
100 days to try: From the date of delivery, you have over three months to see if our product works for your dog.
Easy returns: Contact us at vetpetshub@gmail.com with your order number, and we'll guide you through the simple return process.
Full refund: Once we receive your return, we'll process a complete refund within 10 business days.
No questions asked: We trust you to make the best decision for your pet. If it's not right for you, that's all we need to know.
What We Ask
To qualify for our 100-day guarantee, we simply ask that:
- The product is returned in its original packaging
- The item is unused or minimally used for testing purposes
- You contact us within 100 days of receiving your order
Why We Offer This Guarantee
Because we believe in our products, and we believe in giving you the time and peace of mind to make sure they're right for your dog. No pressure. No risk. Just the confidence that comes from knowing we stand behind everything we sell.
At VetPets, your dog's health and your experience always come first. We're here to support you – every step of the way.
Questions About Our Guarantee?
If you have any questions about our 100-day satisfaction guarantee or need assistance with a return, please contact us at vetpetshub@gmail.com. We're here to help.
Customer Service Hours: Monday to Friday, 8:00 AM – 5:00 PM (Central European Time)
Try it risk-free. Your dog deserves the best, and you deserve complete peace of mind.